Balance types


Available balance: RP that is available to be redeemed for crypto.


Pending balanceRP from earn activities with status "Pending" that will be credited into your available balance at a later date. This RP cannot be redeemed for crypto.


Total balance: the sum of RP in the available and pending balance.



Earn status


CreditedRP from the earn activity has been credited into your available balance.


Pendingthe earn activity has been completed but RP will be credited into your available balance at a later date. You can find the exact credit date and time for each specific earn activity by following these steps.


  1. Go to Wallet > Earn.
  2. Select a pending earn activity.
  3. The exact credit date and time is listed under Status.


Cancelled: the earn activity was reversed or not completed correctly and no RP will be credited.